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Thank you for shopping with Mini Ryder.
Mini Ryder is operated by BSECOM GROUP LLC. We are committed to processing and delivering orders as efficiently as possible while providing clear and transparent shipping information.
We currently ship throughout the United States and to selected international destinations where available.
Shipping availability may vary depending on:
We reserve the right to modify available shipping destinations where necessary.
Orders are typically processed within 1–2 business days after successful payment confirmation.
Orders placed on weekends or public holidays will generally begin processing on the next business day.
During periods of high demand, promotional events, seasonal peaks, or exceptional circumstances, processing times may be slightly extended.
Processing time is separate from transit and delivery time.
Once an order has been shipped, delivery generally takes approximately 4–6 business days.
Estimated total delivery time is therefore typically:
5–8 business days, including processing and transit time.
Delivery estimates are provided for informational purposes and are not guaranteed.
Actual delivery times may vary depending on:
Once your order has been dispatched, you will receive a shipping confirmation email containing available tracking information.
Tracking information may require additional time to become active or display updated carrier scans after shipment.
Customers are responsible for providing a complete and accurate email address and shipping address during checkout.
Please review your shipping information carefully before submitting your order.
Customers are responsible for ensuring that the following information is accurate:
Mini Ryder and BSECOM GROUP LLC are not responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
If you notice an error after placing an order, please contact us as soon as possible at:
help@miniryder.com
We will make reasonable efforts to update the address before fulfillment, but changes cannot be guaranteed once an order has entered processing or shipment.
For international orders, customs duties, import taxes, brokerage fees, or other local charges may apply depending on the destination country.
Unless otherwise stated, these charges are the responsibility of the customer.
Customs authorities may also require additional processing time before releasing a shipment.
Mini Ryder does not control customs procedures, duties, taxes, or fees imposed by local authorities.
While we make reasonable efforts to meet our estimated delivery times, delays may occasionally occur.
Mini Ryder and BSECOM GROUP LLC are not responsible for delays caused by circumstances beyond our reasonable control, including:
If your order appears significantly delayed, please contact us so we can review the available tracking information and assist where possible.
If you believe your package has been lost during transit, please contact us within 7 days after the expected delivery date.
Email:
help@miniryder.com
We may review tracking information and, where appropriate, open an investigation with the shipping carrier.
Depending on the outcome of the investigation and applicable circumstances, an appropriate resolution may include replacement, refund, or another remedy.
Please inspect your shipment upon delivery.
If your package or product arrives damaged, please contact us as soon as possible and preferably within 7 days of delivery.
To help us evaluate the issue, we may request:
Once reviewed, we will work toward an appropriate resolution in accordance with our Return & Refund Policy.
If tracking information indicates that a package has been delivered but you cannot locate it, we recommend first checking:
You should also contact the carrier directly where appropriate.
If the package remains missing, please contact us at:
help@miniryder.com
We will review the available shipment information and assist where reasonably possible.
If a delivery cannot be completed because of:
the package may be returned to the sender or otherwise handled by the carrier.
Additional shipping or handling costs may apply before reshipment, where permitted by applicable law.
We may use different shipping and logistics providers depending on:
The specific carrier may therefore vary between orders.
Once a shipment is transferred to the carrier, tracking and delivery progress may also be subject to the carrier’s operational procedures.
We may update this Shipping Policy from time to time to reflect changes to:
The most current version of this Shipping Policy will be available on this page.
For questions regarding shipping, tracking, delivery delays, lost packages, or damaged shipments, please contact:
Mini Ryder
Operated by BSECOM GROUP LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States
Email:
help@miniryder.com
